Privacy Notice

The Government of Canada and the Parks Canada Agency are committed to providing visitors with web sites that respect their privacy. This page summarizes the privacy policy and practices on the Parks Canada Agency Campground Reservation Web site.
The Parks Canada Agency Campground Reservation Web site does not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. We would only obtain this type of information if you supply it by sending us an e-mail or registering in a secure portion of the site.

All personal information held or collected by the Parks Canada Agency Campground Reservation Web site is protected under the federal Privacy Act. This means that at any point of collection you will be asked for consent to collect your information, and you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.

The Parks Canada Agency Campground Reservation Web site employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our Web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

The Parks Canada Agency Campground Reservation Web site occasionally uses "cookies" to track how our visitors use this site or to determine sites previously visited. The cookies we use do not allow us to identify individuals. They are compiled into statistical information on traffic patterns and are used to assess site efficiency. The system will notify you before any cookies are used so that you may refuse them, and the refusal of cookies will not affect the site performance or restrict your ability to access information from this site. (A "cookie" is a file that may be placed on your hard drive without your knowledge by a Web site to allow it to monitor your use of the site.)

Information on individuals who complete a reservation transaction using the Parks Canada Agency Campground Reservation Web is used by Parks Canada Agency employees who need to know the information in order to respond to your request or to ensure the security of this system. We only share the information you give us with another government department if your inquiry relates to that department. We do not use the information to create individually identifiable profiles, nor do we disclose this information to anyone outside the federal government.
Questions or comments regarding this policy, or the administration of the Privacy Act in the Parks Canada Agency may be directed to the Privacy Co-ordinator by contacting
Access to Information and Privacy Secretariat
25 Eddy Street, 3rd Floor (25-3-Q)
Gatineau, QC
Canada
K1A 0M5
pccamping@pc.gc.ca

If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner by e-mail at:
by telephone at:
1-800-282-1376
or visit their Web site at
External Service Providers

In order to effectively operate this Web site, the Parks Canada Agency Campground Reservation Web system uses an external service provider. This service provider is bound by a contract with the Parks Canada Agency to treat any personal information they receive in a manner consistent with the provisions of the Privacy Act.

Official Languages Notice

The Parks Canada Agency Campground Reservation Web site respects the Official Languages Act and is committed to ensuring all information on this site is available in both French and English. However, users should be aware that some information from external sources is available as a courtesy and will only be available in the language in which it was provided. Some hyperlinks direct users to sites of organizations or other entities that are not subject to the Official Languages Act.